Our No-Hassle Money-Back Guarantee

No-Hassle Money-Back Guarantee
If a book does not meet your expectations for any reason, you may return it for a full refund of the purchase price. Please email us within 10 days of delivery to obtain return authorization; once approved, ship the book back within 5 business days. Items must be returned in the same condition as received and packed securely to prevent damage in transit.

Who pays return shipping
Buyer pays return shipping for discretionary (“changed mind/not a fit”) returns. If the item is not as described or arrives damaged, we cover or reimburse reasonable return shipping and any restocking/processing fees are waived.

Refunds
Refunds are issued to the original payment method within 3 business days after we receive and inspect the return. Original shipping charges are non-refundable unless the item is not as described or was damaged in transit. If your order received free shipping, our actual outbound shipping cost may be deducted from refunds on discretionary returns.

International orders
Free international shipping on orders over $200 applies to the outbound shipment only. Customs duties, VAT, brokerage fees, and import taxes are the buyer’s responsibility. If a parcel is refused or unclaimed due to unpaid import charges and returns to us, we will refund the purchase price minus our actual outbound shipping and any carrier or customs return charges we incur. We cannot refund taxes or duties paid to your government.

International returns
International returns follow the same 10-day window and authorization process. Buyer pays return shipping on discretionary returns. A $20 USD processing fee may apply to international returns to offset carrier and customs documentation costs; this fee is waived if the item is not as described or arrived damaged.

Damage or carrier loss
Please inspect packages upon delivery. For damage, contact us within 48 hours and keep all packaging; include photos of the box, packing materials, and the item so we can file an insurance claim. For carrier loss or misdelivery, notify us within 5 days of the tracking status so we can assist with a trace.

How to start a return or request more photos
Email [email protected] with your order number, reason for return, and photos (if damaged). We will reply with the return address and packing instructions. Use a trackable, insured service and share the tracking number with us.